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Virginia Beach-Chesapeake-Norfolk, VA-NC · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Virginia Beach-Chesapeake-Norfolk, VA-NC

In the Virginia Beach-Chesapeake-Norfolk, VA-NC metropolitan area, customer service representatives earned a median annual wage of $41,800 ($20.10/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $31,400/year and the 90th was $62,100/year; these percentiles do not measure years of experience. Applying 2026 federal and North Carolina tax rules to the survey median leaves an estimated $34,607 in take-home pay. The metro price index is 97.9 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$41,800$20.10 per hour · $3,483 monthly
10th Percentile$31,400$15.10/hr base
25th Percentile$36,300$17.45/hr base
75th Percentile$50,500$24.28/hr base
90th Percentile$62,100$29.86/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $42,000 a year leaves after tax in North CarolinaFederal tax, FICA and North Carolina withholding on that salary, with the other 49 states beside it.
By the hour$20 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $42,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $42,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation North Carolina publishes a wage forThe biggest employers, the best paid, and what is distinctive about North Carolina.

Take-Home Pay Explorer

$41,800
$15,000$85,000
Filing status:
Gross salary breakdown$41,800
Net 83%
Fed 7%
NC 3%
FICA 8%
Annual take-home$34,607After all taxes
Monthly deposit$2,884Estimated per month
Biweekly paycheck$1,331Every 2 weeks (26/yr)
Effective tax rate17.2%Total tax burden
Federal income tax$2,836 / yr
North Carolina state income tax$1,159 / yr
FICA (Social Security & Medicare)$3,198 / yr
Customize deductions in full North Carolina calculator

Customer Service Representatives Wage Percentiles in Virginia Beach-Chesapeake-Norfolk, VA-NC

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Virginia Beach-Chesapeake-Norfolk, VA-NC Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (NC)
10th Percentile$15.10/hr$2,617$31,400$26,666
25th Percentile$17.45/hr$3,025$36,300$30,407
Median (50th Percentile)Metro Benchmark$20.10/hr$3,483$41,800$34,607
75th Percentile$24.28/hr$4,208$50,500$41,251
90th Percentile$29.86/hr$5,175$62,100$50,108

Cost of Living & Purchasing Power in Virginia Beach-Chesapeake-Norfolk, VA-NC

A dollar does not buy the same basket of goods everywhere. Compare how $$41,800 measures up against local economic conditions:

Metro Median Household Income$82,330Census Bureau ACS
BEA Price Parity Index97.92.1% below national average
Individual vs Household Ratio50.8%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in North Carolina:

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Customer Service Representatives pay in other North Carolina metros

These metro areas are in the same state and closest in population to Virginia Beach-Chesapeake-Norfolk, VA-NC. Compare their wage distributions before using a statewide average.

Frequently Asked Questions About Customer Service Representatives Pay in Virginia Beach-Chesapeake-Norfolk, VA-NC

What is the median salary for customer service representatives in Virginia Beach-Chesapeake-Norfolk, VA-NC?

The official BLS median annual wage for customer service representatives in Virginia Beach-Chesapeake-Norfolk, VA-NC is $41,800, which equates to approximately $3,483 per month or $20.10 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Virginia Beach-Chesapeake-Norfolk, VA-NC?

The median hourly wage for customer service representatives in Virginia Beach-Chesapeake-Norfolk, VA-NC is $20.10 per hour based on the BLS survey. One in ten earned less than $15.10/hour and one in ten earned more than $29.86/hour.

What is the pay range for customer service representatives in Virginia Beach-Chesapeake-Norfolk, VA-NC?

BLS wage estimates for customer service representatives in Virginia Beach-Chesapeake-Norfolk, VA-NC span from $31,400 at the 10th percentile to $36,300 at the 25th, $50,500 at the 75th, and $62,100 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Virginia Beach-Chesapeake-Norfolk, VA-NC?

On a median gross salary of $41,800, an estimated $34,607 lands in net take-home pay per year ($1,331 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $7,193 (an effective rate of 17.2%).

How much do customer service representatives make per month in Virginia Beach-Chesapeake-Norfolk, VA-NC?

On the median annual salary of $41,800, gross monthly income is $3,483. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,884 per month (or $1,331 every two weeks).

Is $41,800 a good salary in Virginia Beach-Chesapeake-Norfolk, VA-NC?

At $41,800, the median salary for customer service representatives is 50.8% of the Virginia Beach-Chesapeake-Norfolk, VA-NC median household income ($82,330). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 97.9, making regional consumer goods and services 2.1% cheaper than the U.S. average.