Greensboro-High Point, NC · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Greensboro-High Point, NC

In the Greensboro-High Point, NC metropolitan area, customer service representatives earned a median annual wage of $39,600 ($19.04/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $29,700/year and the 90th was $58,900/year; these percentiles do not measure years of experience. Applying 2026 federal and North Carolina tax rules to the survey median leaves an estimated $32,927 in take-home pay. The metro price index is 92.9 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$39,600$19.04 per hour · $3,300 monthly
10th Percentile$29,700$14.28/hr base
25th Percentile$34,400$16.54/hr base
75th Percentile$47,800$22.98/hr base
90th Percentile$58,900$28.32/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$39,600
$15,000$80,000
Filing status:
Gross salary breakdown$39,600
Net 83%
Fed 6%
NC 3%
FICA 8%
Annual take-home$32,927After all taxes
Monthly deposit$2,744Estimated per month
Biweekly paycheck$1,266Every 2 weeks (26/yr)
Effective tax rate16.9%Total tax burden
Federal income tax$2,572 / yr
North Carolina state income tax$1,071 / yr
FICA (Social Security & Medicare)$3,029 / yr

Customer Service Representatives Wage Percentiles in Greensboro-High Point, NC

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Greensboro-High Point, NC Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (NC)
10th Percentile$14.28/hr$2,475$29,700$25,368
25th Percentile$16.54/hr$2,867$34,400$28,957
Median (50th Percentile)Metro Benchmark$19.04/hr$3,300$39,600$32,927
75th Percentile$22.98/hr$3,983$47,800$39,189
90th Percentile$28.32/hr$4,908$58,900$47,665

Cost of Living & Purchasing Power in Greensboro-High Point, NC

A dollar does not buy the same basket of goods everywhere. Compare how $$39,600 measures up against local economic conditions:

Metro Median Household Income$65,565Census Bureau ACS
BEA Price Parity Index92.97.1% below national average
Individual vs Household Ratio60.4%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in North Carolina:

Frequently Asked Questions About Customer Service Representatives Pay in Greensboro-High Point, NC

What is the median salary for customer service representatives in Greensboro-High Point, NC?

The official BLS median annual wage for customer service representatives in Greensboro-High Point, NC is $39,600, which equates to approximately $3,300 per month or $19.04 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Greensboro-High Point, NC?

The median hourly wage for customer service representatives in Greensboro-High Point, NC is $19.04 per hour based on the BLS survey. One in ten earned less than $14.28/hour and one in ten earned more than $28.32/hour.

What is the pay range for customer service representatives in Greensboro-High Point, NC?

BLS wage estimates for customer service representatives in Greensboro-High Point, NC span from $29,700 at the 10th percentile to $34,400 at the 25th, $47,800 at the 75th, and $58,900 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Greensboro-High Point, NC?

On a median gross salary of $39,600, an estimated $32,927 lands in net take-home pay per year ($1,266 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $6,673 (an effective rate of 16.9%).

How much do customer service representatives make per month in Greensboro-High Point, NC?

On the median annual salary of $39,600, gross monthly income is $3,300. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,744 per month (or $1,266 every two weeks).

Is $39,600 a good salary in Greensboro-High Point, NC?

At $39,600, the median salary for customer service representatives is 60.4% of the Greensboro-High Point, NC median household income ($65,565). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 92.9, making regional consumer goods and services 7.1% cheaper than the U.S. average.