Winston-Salem, NC · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Winston-Salem, NC

In the Winston-Salem, NC metropolitan area, customer service representatives earned a median annual wage of $39,300 ($18.89/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $29,500/year and the 90th was $58,400/year; these percentiles do not measure years of experience. Applying 2026 federal and North Carolina tax rules to the survey median leaves an estimated $32,698 in take-home pay. The metro price index is 92.0 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$39,300$18.89 per hour · $3,275 monthly
10th Percentile$29,500$14.18/hr base
25th Percentile$34,100$16.39/hr base
75th Percentile$47,400$22.79/hr base
90th Percentile$58,400$28.08/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$39,300
$15,000$80,000
Filing status:
Gross salary breakdown$39,300
Net 83%
Fed 6%
NC 3%
FICA 8%
Annual take-home$32,698After all taxes
Monthly deposit$2,725Estimated per month
Biweekly paycheck$1,258Every 2 weeks (26/yr)
Effective tax rate16.8%Total tax burden
Federal income tax$2,536 / yr
North Carolina state income tax$1,059 / yr
FICA (Social Security & Medicare)$3,006 / yr

Customer Service Representatives Wage Percentiles in Winston-Salem, NC

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Winston-Salem, NC Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (NC)
10th Percentile$14.18/hr$2,458$29,500$25,215
25th Percentile$16.39/hr$2,842$34,100$28,727
Median (50th Percentile)Metro Benchmark$18.89/hr$3,275$39,300$32,698
75th Percentile$22.79/hr$3,950$47,400$38,883
90th Percentile$28.08/hr$4,867$58,400$47,283

Cost of Living & Purchasing Power in Winston-Salem, NC

A dollar does not buy the same basket of goods everywhere. Compare how $$39,300 measures up against local economic conditions:

Metro Median Household Income$65,975Census Bureau ACS
BEA Price Parity Index92.08% below national average
Individual vs Household Ratio59.6%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in North Carolina:

Frequently Asked Questions About Customer Service Representatives Pay in Winston-Salem, NC

What is the median salary for customer service representatives in Winston-Salem, NC?

The official BLS median annual wage for customer service representatives in Winston-Salem, NC is $39,300, which equates to approximately $3,275 per month or $18.89 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Winston-Salem, NC?

The median hourly wage for customer service representatives in Winston-Salem, NC is $18.89 per hour based on the BLS survey. One in ten earned less than $14.18/hour and one in ten earned more than $28.08/hour.

What is the pay range for customer service representatives in Winston-Salem, NC?

BLS wage estimates for customer service representatives in Winston-Salem, NC span from $29,500 at the 10th percentile to $34,100 at the 25th, $47,400 at the 75th, and $58,400 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Winston-Salem, NC?

On a median gross salary of $39,300, an estimated $32,698 lands in net take-home pay per year ($1,258 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $6,602 (an effective rate of 16.8%).

How much do customer service representatives make per month in Winston-Salem, NC?

On the median annual salary of $39,300, gross monthly income is $3,275. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,725 per month (or $1,258 every two weeks).

Is $39,300 a good salary in Winston-Salem, NC?

At $39,300, the median salary for customer service representatives is 59.6% of the Winston-Salem, NC median household income ($65,975). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 92.0, making regional consumer goods and services 8% cheaper than the U.S. average.