Wage Benchmark Overview
Median Annual Salary
$41,400$19.90 per hour · $3,450 monthlyRun the numbers on your own pay
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Take-Home Pay Explorer
Customer Service Representatives Wage Percentiles in Richmond, VA
Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.
| Earning Tier | Hourly Wage | Monthly Gross | Annual Gross | Est. Annual Net (VA) |
|---|---|---|---|---|
| 10th Percentile | $14.52/hr | $2,517 | $30,200 | $25,523 |
| 25th Percentile | $16.73/hr | $2,900 | $34,800 | $28,955 |
| Median (50th Percentile)Metro Benchmark | $19.90/hr | $3,450 | $41,400 | $33,879 |
| 75th Percentile | $23.22/hr | $4,025 | $48,300 | $39,026 |
| 90th Percentile | $28.56/hr | $4,950 | $59,400 | $47,307 |
Cost of Living & Purchasing Power in Richmond, VA
A dollar does not buy the same basket of goods everywhere. Compare how $$41,400 measures up against local economic conditions:
Explore Related Salary & Regional Profiles
Compare customer service representatives salaries statewide and examine overall earnings in Virginia:
Frequently Asked Questions About Customer Service Representatives Pay in Richmond, VA
What is the median salary for customer service representatives in Richmond, VA?
The official BLS median annual wage for customer service representatives in Richmond, VA is $41,400, which equates to approximately $3,450 per month or $19.90 per hour for a 2,080-hour work year.
What is the hourly pay for customer service representatives in Richmond, VA?
The median hourly wage for customer service representatives in Richmond, VA is $19.90 per hour based on the BLS survey. One in ten earned less than $14.52/hour and one in ten earned more than $28.56/hour.
What is the pay range for customer service representatives in Richmond, VA?
BLS wage estimates for customer service representatives in Richmond, VA span from $30,200 at the 10th percentile to $34,800 at the 25th, $48,300 at the 75th, and $59,400 at the 90th. These are wage distribution points, not experience levels.
How much do customer service representatives take home after taxes in Richmond, VA?
On a median gross salary of $41,400, an estimated $33,879 lands in net take-home pay per year ($1,303 biweekly) for a single filer claiming the standard deduction in Virginia in 2026. Total tax withholding equals $7,522 (an effective rate of 18.2%).
How much do customer service representatives make per month in Richmond, VA?
On the median annual salary of $41,400, gross monthly income is $3,450. After federal, FICA, and Virginia state income taxes, estimated net take-home pay is $2,823 per month (or $1,303 every two weeks).
Is $41,400 a good salary in Richmond, VA?
At $41,400, the median salary for customer service representatives is 47.8% of the Richmond, VA median household income ($86,679). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 97.9, making regional consumer goods and services 2.1% cheaper than the U.S. average.