Raleigh-Cary, NC · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Raleigh-Cary, NC

In the Raleigh-Cary, NC metropolitan area, customer service representatives earned a median annual wage of $41,900 ($20.14/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $31,400/year and the 90th was $62,200/year; these percentiles do not measure years of experience. Applying 2026 federal and North Carolina tax rules to the survey median leaves an estimated $34,684 in take-home pay. The metro price index is 98.2 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$41,900$20.14 per hour · $3,492 monthly
10th Percentile$31,400$15.10/hr base
25th Percentile$36,400$17.50/hr base
75th Percentile$50,600$24.33/hr base
90th Percentile$62,200$29.90/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$41,900
$15,000$85,000
Filing status:
Gross salary breakdown$41,900
Net 83%
Fed 7%
NC 3%
FICA 8%
Annual take-home$34,684After all taxes
Monthly deposit$2,890Estimated per month
Biweekly paycheck$1,334Every 2 weeks (26/yr)
Effective tax rate17.2%Total tax burden
Federal income tax$2,848 / yr
North Carolina state income tax$1,163 / yr
FICA (Social Security & Medicare)$3,205 / yr

Customer Service Representatives Wage Percentiles in Raleigh-Cary, NC

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Raleigh-Cary, NC Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (NC)
10th Percentile$15.10/hr$2,617$31,400$26,666
25th Percentile$17.50/hr$3,033$36,400$30,484
Median (50th Percentile)Metro Benchmark$20.14/hr$3,492$41,900$34,684
75th Percentile$24.33/hr$4,217$50,600$41,327
90th Percentile$29.90/hr$5,183$62,200$50,185

Cost of Living & Purchasing Power in Raleigh-Cary, NC

A dollar does not buy the same basket of goods everywhere. Compare how $$41,900 measures up against local economic conditions:

Metro Median Household Income$100,103Census Bureau ACS
BEA Price Parity Index98.21.8% below national average
Individual vs Household Ratio41.9%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in North Carolina:

Frequently Asked Questions About Customer Service Representatives Pay in Raleigh-Cary, NC

What is the median salary for customer service representatives in Raleigh-Cary, NC?

The official BLS median annual wage for customer service representatives in Raleigh-Cary, NC is $41,900, which equates to approximately $3,492 per month or $20.14 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Raleigh-Cary, NC?

The median hourly wage for customer service representatives in Raleigh-Cary, NC is $20.14 per hour based on the BLS survey. One in ten earned less than $15.10/hour and one in ten earned more than $29.90/hour.

What is the pay range for customer service representatives in Raleigh-Cary, NC?

BLS wage estimates for customer service representatives in Raleigh-Cary, NC span from $31,400 at the 10th percentile to $36,400 at the 25th, $50,600 at the 75th, and $62,200 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Raleigh-Cary, NC?

On a median gross salary of $41,900, an estimated $34,684 lands in net take-home pay per year ($1,334 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $7,216 (an effective rate of 17.2%).

How much do customer service representatives make per month in Raleigh-Cary, NC?

On the median annual salary of $41,900, gross monthly income is $3,492. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,890 per month (or $1,334 every two weeks).

Is $41,900 a good salary in Raleigh-Cary, NC?

At $41,900, the median salary for customer service representatives is 41.9% of the Raleigh-Cary, NC median household income ($100,103). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 98.2, making regional consumer goods and services 1.8% cheaper than the U.S. average.