Washington-Arlington-Alexandria, DC-VA-MD-WV · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Washington-Arlington-Alexandria, DC-VA-MD-WV

In the Washington-Arlington-Alexandria, DC-VA-MD-WV metropolitan area, customer service representatives earned a median annual wage of $47,800 ($22.98/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $37,100/year and the 90th was $76,400/year; these percentiles do not measure years of experience. Applying 2026 federal and District of Columbia tax rules to the survey median leaves an estimated $38,819 in take-home pay. The metro price index is 108.9 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$47,800$22.98 per hour · $3,983 monthly
10th Percentile$37,100$17.84/hr base
25th Percentile$40,000$19.23/hr base
75th Percentile$62,000$29.81/hr base
90th Percentile$76,400$36.73/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$47,800
$15,000$100,000
Filing status:
Gross salary breakdown$47,800
Net 81%
Fed 7%
DC 4%
FICA 8%
Annual take-home$38,819After all taxes
Monthly deposit$3,235Estimated per month
Biweekly paycheck$1,493Every 2 weeks (26/yr)
Effective tax rate18.8%Total tax burden
Federal income tax$3,556 / yr
District of Columbia state income tax$1,768 / yr
FICA (Social Security & Medicare)$3,657 / yr

Customer Service Representatives Wage Percentiles in Washington-Arlington-Alexandria, DC-VA-MD-WV

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (DC)
10th Percentile$17.84/hr$3,092$37,100$30,864
25th Percentile$19.23/hr$3,333$40,000$33,020
Median (50th Percentile)Metro Benchmark$22.98/hr$3,983$47,800$38,819
75th Percentile$29.81/hr$5,167$62,000$49,342
90th Percentile$36.73/hr$6,367$76,400$58,958

Cost of Living & Purchasing Power in Washington-Arlington-Alexandria, DC-VA-MD-WV

A dollar does not buy the same basket of goods everywhere. Compare how $$47,800 measures up against local economic conditions:

Metro Median Household Income$126,684Census Bureau ACS
BEA Price Parity Index108.98.9% above national average
Individual vs Household Ratio37.7%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in District of Columbia:

Frequently Asked Questions About Customer Service Representatives Pay in Washington-Arlington-Alexandria, DC-VA-MD-WV

What is the median salary for customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV?

The official BLS median annual wage for customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV is $47,800, which equates to approximately $3,983 per month or $22.98 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV?

The median hourly wage for customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV is $22.98 per hour based on the BLS survey. One in ten earned less than $17.84/hour and one in ten earned more than $36.73/hour.

What is the pay range for customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV?

BLS wage estimates for customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV span from $37,100 at the 10th percentile to $40,000 at the 25th, $62,000 at the 75th, and $76,400 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Washington-Arlington-Alexandria, DC-VA-MD-WV?

On a median gross salary of $47,800, an estimated $38,819 lands in net take-home pay per year ($1,493 biweekly) for a single filer claiming the standard deduction in District of Columbia in 2026. Total tax withholding equals $8,981 (an effective rate of 18.8%).

How much do customer service representatives make per month in Washington-Arlington-Alexandria, DC-VA-MD-WV?

On the median annual salary of $47,800, gross monthly income is $3,983. After federal, FICA, and District of Columbia state income taxes, estimated net take-home pay is $3,235 per month (or $1,493 every two weeks).

Is $47,800 a good salary in Washington-Arlington-Alexandria, DC-VA-MD-WV?

At $47,800, the median salary for customer service representatives is 37.7% of the Washington-Arlington-Alexandria, DC-VA-MD-WV median household income ($126,684). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 108.9, making regional consumer goods and services 8.9% more expensive than the U.S. average.