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Philadelphia-Camden-Wilmington, PA-NJ-DE-MD · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

In the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metropolitan area, customer service representatives earned a median annual wage of $49,500 ($23.80/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $37,100/year and the 90th was $78,100/year; these percentiles do not measure years of experience. Applying 2026 federal and Delaware tax rules to the survey median leaves an estimated $39,883 in take-home pay. The metro price index is 102.6 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$49,500$23.80 per hour · $4,125 monthly
10th Percentile$37,100$17.84/hr base
25th Percentile$40,400$19.42/hr base
75th Percentile$61,600$29.62/hr base
90th Percentile$78,100$37.55/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $49,000 a year leaves after tax in DelawareFederal tax, FICA and Delaware withholding on that salary, with the other 49 states beside it.
By the hour$24 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $49,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $49,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Delaware publishes a wage forThe biggest employers, the best paid, and what is distinctive about Delaware.

Take-Home Pay Explorer

$49,500
$15,000$100,000
Filing status:
Gross salary breakdown$49,500
Net 81%
Fed 8%
DE 4%
FICA 8%
Annual take-home$39,883After all taxes
Monthly deposit$3,324Estimated per month
Biweekly paycheck$1,534Every 2 weeks (26/yr)
Effective tax rate19.4%Total tax burden
Federal income tax$3,760 / yr
Delaware state income tax$2,070 / yr
FICA (Social Security & Medicare)$3,787 / yr
Customize deductions in full Delaware calculator

Customer Service Representatives Wage Percentiles in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (DE)
10th Percentile$17.84/hr$3,092$37,100$30,608
25th Percentile$19.42/hr$3,367$40,400$33,076
Median (50th Percentile)Metro Benchmark$23.80/hr$4,125$49,500$39,883
75th Percentile$29.62/hr$5,133$61,600$48,934
90th Percentile$37.55/hr$6,508$78,100$59,960

Cost of Living & Purchasing Power in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

A dollar does not buy the same basket of goods everywhere. Compare how $$49,500 measures up against local economic conditions:

Metro Median Household Income$91,289Census Bureau ACS
BEA Price Parity Index102.62.6% above national average
Individual vs Household Ratio54.2%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in Delaware:

Compare markets

Customer Service Representatives pay in other Delaware metros

These metro areas are in the same state and closest in population to Philadelphia-Camden-Wilmington, PA-NJ-DE-MD. Compare their wage distributions before using a statewide average.

Frequently Asked Questions About Customer Service Representatives Pay in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

What is the median salary for customer service representatives in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

The official BLS median annual wage for customer service representatives in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD is $49,500, which equates to approximately $4,125 per month or $23.80 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

The median hourly wage for customer service representatives in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD is $23.80 per hour based on the BLS survey. One in ten earned less than $17.84/hour and one in ten earned more than $37.55/hour.

What is the pay range for customer service representatives in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

BLS wage estimates for customer service representatives in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD span from $37,100 at the 10th percentile to $40,400 at the 25th, $61,600 at the 75th, and $78,100 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

On a median gross salary of $49,500, an estimated $39,883 lands in net take-home pay per year ($1,534 biweekly) for a single filer claiming the standard deduction in Delaware in 2026. Total tax withholding equals $9,617 (an effective rate of 19.4%).

How much do customer service representatives make per month in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

On the median annual salary of $49,500, gross monthly income is $4,125. After federal, FICA, and Delaware state income taxes, estimated net take-home pay is $3,324 per month (or $1,534 every two weeks).

Is $49,500 a good salary in Philadelphia-Camden-Wilmington, PA-NJ-DE-MD?

At $49,500, the median salary for customer service representatives is 54.2% of the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD median household income ($91,289). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 102.6, making regional consumer goods and services 2.6% more expensive than the U.S. average.