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Allentown-Bethlehem-Easton, PA-NJ · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Allentown-Bethlehem-Easton, PA-NJ

In the Allentown-Bethlehem-Easton, PA-NJ metropolitan area, customer service representatives earned a median annual wage of $43,900 ($21.11/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $32,600/year and the 90th was $66,200/year; these percentiles do not measure years of experience. Applying 2026 federal and New Jersey tax rules to the survey median leaves an estimated $36,576 in take-home pay. The metro price index is 100.0 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$43,900$21.11 per hour · $3,658 monthly
10th Percentile$32,600$15.67/hr base
25th Percentile$36,200$17.40/hr base
75th Percentile$54,300$26.11/hr base
90th Percentile$66,200$31.83/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $44,000 a year leaves after tax in New JerseyFederal tax, FICA and New Jersey withholding on that salary, with the other 49 states beside it.
By the hour$21 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $44,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $44,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation New Jersey publishes a wage forThe biggest employers, the best paid, and what is distinctive about New Jersey.

Take-Home Pay Explorer

$43,900
$15,000$90,000
Filing status:
Gross salary breakdown$43,900
Net 83%
Fed 7%
NJ 2%
FICA 8%
Annual take-home$36,576After all taxes
Monthly deposit$3,048Estimated per month
Biweekly paycheck$1,407Every 2 weeks (26/yr)
Effective tax rate16.7%Total tax burden
Federal income tax$3,088 / yr
New Jersey state income tax$878 / yr
FICA (Social Security & Medicare)$3,358 / yr
Customize deductions in full New Jersey calculator

Customer Service Representatives Wage Percentiles in Allentown-Bethlehem-Easton, PA-NJ

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Allentown-Bethlehem-Easton, PA-NJ Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (NJ)
10th Percentile$15.67/hr$2,717$32,600$27,891
25th Percentile$17.40/hr$3,017$36,200$30,717
Median (50th Percentile)Metro Benchmark$21.11/hr$3,658$43,900$36,576
75th Percentile$26.11/hr$4,525$54,300$44,358
90th Percentile$31.83/hr$5,517$66,200$53,262

Cost of Living & Purchasing Power in Allentown-Bethlehem-Easton, PA-NJ

A dollar does not buy the same basket of goods everywhere. Compare how $$43,900 measures up against local economic conditions:

Metro Median Household Income$84,587Census Bureau ACS
BEA Price Parity Index100.0Exact national baseline
Individual vs Household Ratio51.9%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in New Jersey:

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Customer Service Representatives pay in other New Jersey metros

These metro areas are in the same state and closest in population to Allentown-Bethlehem-Easton, PA-NJ. Compare their wage distributions before using a statewide average.

Frequently Asked Questions About Customer Service Representatives Pay in Allentown-Bethlehem-Easton, PA-NJ

What is the median salary for customer service representatives in Allentown-Bethlehem-Easton, PA-NJ?

The official BLS median annual wage for customer service representatives in Allentown-Bethlehem-Easton, PA-NJ is $43,900, which equates to approximately $3,658 per month or $21.11 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Allentown-Bethlehem-Easton, PA-NJ?

The median hourly wage for customer service representatives in Allentown-Bethlehem-Easton, PA-NJ is $21.11 per hour based on the BLS survey. One in ten earned less than $15.67/hour and one in ten earned more than $31.83/hour.

What is the pay range for customer service representatives in Allentown-Bethlehem-Easton, PA-NJ?

BLS wage estimates for customer service representatives in Allentown-Bethlehem-Easton, PA-NJ span from $32,600 at the 10th percentile to $36,200 at the 25th, $54,300 at the 75th, and $66,200 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Allentown-Bethlehem-Easton, PA-NJ?

On a median gross salary of $43,900, an estimated $36,576 lands in net take-home pay per year ($1,407 biweekly) for a single filer claiming the standard deduction in New Jersey in 2026. Total tax withholding equals $7,324 (an effective rate of 16.7%).

How much do customer service representatives make per month in Allentown-Bethlehem-Easton, PA-NJ?

On the median annual salary of $43,900, gross monthly income is $3,658. After federal, FICA, and New Jersey state income taxes, estimated net take-home pay is $3,048 per month (or $1,407 every two weeks).

Is $43,900 a good salary in Allentown-Bethlehem-Easton, PA-NJ?

At $43,900, the median salary for customer service representatives is 51.9% of the Allentown-Bethlehem-Easton, PA-NJ median household income ($84,587). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 100.0, making regional consumer goods and services 0% more expensive than the U.S. average.