Wage Benchmark Overview
Median Annual Salary
$49,400$23.75 per hour · $4,117 monthlyRun the numbers on your own pay
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Take-Home Pay Explorer
Customer Service Representatives Wage Percentiles in New York-Newark-Jersey City, NY-NJ
Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.
| Earning Tier | Hourly Wage | Monthly Gross | Annual Gross | Est. Annual Net (NJ) |
|---|---|---|---|---|
| 10th Percentile | $17.64/hr | $3,058 | $36,700 | $31,101 |
| 25th Percentile | $19.62/hr | $3,400 | $40,800 | $34,252 |
| Median (50th Percentile)Metro Benchmark | $23.75/hr | $4,117 | $49,400 | $40,691 |
| 75th Percentile | $29.38/hr | $5,092 | $61,100 | $49,446 |
| 90th Percentile | $35.82/hr | $6,208 | $74,500 | $58,672 |
Cost of Living & Purchasing Power in New York-Newark-Jersey City, NY-NJ
A dollar does not buy the same basket of goods everywhere. Compare how $$49,400 measures up against local economic conditions:
Explore Related Salary & Regional Profiles
Compare customer service representatives salaries statewide and examine overall earnings in New Jersey:
Frequently Asked Questions About Customer Service Representatives Pay in New York-Newark-Jersey City, NY-NJ
What is the median salary for customer service representatives in New York-Newark-Jersey City, NY-NJ?
The official BLS median annual wage for customer service representatives in New York-Newark-Jersey City, NY-NJ is $49,400, which equates to approximately $4,117 per month or $23.75 per hour for a 2,080-hour work year.
What is the hourly pay for customer service representatives in New York-Newark-Jersey City, NY-NJ?
The median hourly wage for customer service representatives in New York-Newark-Jersey City, NY-NJ is $23.75 per hour based on the BLS survey. One in ten earned less than $17.64/hour and one in ten earned more than $35.82/hour.
What is the pay range for customer service representatives in New York-Newark-Jersey City, NY-NJ?
BLS wage estimates for customer service representatives in New York-Newark-Jersey City, NY-NJ span from $36,700 at the 10th percentile to $40,800 at the 25th, $61,100 at the 75th, and $74,500 at the 90th. These are wage distribution points, not experience levels.
How much do customer service representatives take home after taxes in New York-Newark-Jersey City, NY-NJ?
On a median gross salary of $49,400, an estimated $40,691 lands in net take-home pay per year ($1,565 biweekly) for a single filer claiming the standard deduction in New Jersey in 2026. Total tax withholding equals $8,709 (an effective rate of 17.6%).
How much do customer service representatives make per month in New York-Newark-Jersey City, NY-NJ?
On the median annual salary of $49,400, gross monthly income is $4,117. After federal, FICA, and New Jersey state income taxes, estimated net take-home pay is $3,391 per month (or $1,565 every two weeks).
Is $49,400 a good salary in New York-Newark-Jersey City, NY-NJ?
At $49,400, the median salary for customer service representatives is 49.8% of the New York-Newark-Jersey City, NY-NJ median household income ($99,155). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 112.6, making regional consumer goods and services 12.6% more expensive than the U.S. average.