Wage Benchmark Overview
Median Annual Salary
$47,600$22.88 per hour · $3,967 monthlyRun the numbers on your own pay
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Take-Home Pay Explorer
Customer Service Representatives Wage Percentiles in Worcester, MA
Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.
| Earning Tier | Hourly Wage | Monthly Gross | Annual Gross | Est. Annual Net (MA) |
|---|---|---|---|---|
| 10th Percentile | $16.54/hr | $2,867 | $34,400 | $28,420 |
| 25th Percentile | $19.33/hr | $3,350 | $40,200 | $32,791 |
| Median (50th Percentile)Metro Benchmark | $22.88/hr | $3,967 | $47,600 | $38,367 |
| 75th Percentile | $28.46/hr | $4,933 | $59,200 | $47,107 |
| 90th Percentile | $34.90/hr | $6,050 | $72,600 | $56,594 |
Cost of Living & Purchasing Power in Worcester, MA
A dollar does not buy the same basket of goods everywhere. Compare how $$47,600 measures up against local economic conditions:
Explore Related Salary & Regional Profiles
Compare customer service representatives salaries statewide and examine overall earnings in Massachusetts:
Frequently Asked Questions About Customer Service Representatives Pay in Worcester, MA
What is the median salary for customer service representatives in Worcester, MA?
The official BLS median annual wage for customer service representatives in Worcester, MA is $47,600, which equates to approximately $3,967 per month or $22.88 per hour for a 2,080-hour work year.
What is the hourly pay for customer service representatives in Worcester, MA?
The median hourly wage for customer service representatives in Worcester, MA is $22.88 per hour based on the BLS survey. One in ten earned less than $16.54/hour and one in ten earned more than $34.90/hour.
What is the pay range for customer service representatives in Worcester, MA?
BLS wage estimates for customer service representatives in Worcester, MA span from $34,400 at the 10th percentile to $40,200 at the 25th, $59,200 at the 75th, and $72,600 at the 90th. These are wage distribution points, not experience levels.
How much do customer service representatives take home after taxes in Worcester, MA?
On a median gross salary of $47,600, an estimated $38,367 lands in net take-home pay per year ($1,476 biweekly) for a single filer claiming the standard deduction in Massachusetts in 2026. Total tax withholding equals $9,233 (an effective rate of 19.4%).
How much do customer service representatives make per month in Worcester, MA?
On the median annual salary of $47,600, gross monthly income is $3,967. After federal, FICA, and Massachusetts state income taxes, estimated net take-home pay is $3,197 per month (or $1,476 every two weeks).
Is $47,600 a good salary in Worcester, MA?
At $47,600, the median salary for customer service representatives is 49.6% of the Worcester, MA median household income ($95,939). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 102.5, making regional consumer goods and services 2.5% more expensive than the U.S. average.