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Hickory-Lenoir-Morganton, NC · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Hickory-Lenoir-Morganton, NC

In the Hickory-Lenoir-Morganton, NC metropolitan area, customer service representatives earned a median annual wage of $37,700 ($18.13/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $28,300/year and the 90th was $56,100/year; these percentiles do not measure years of experience. Applying 2026 federal and North Carolina tax rules to the survey median leaves an estimated $31,476 in take-home pay. The metro price index is 88.5 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$37,700$18.13 per hour · $3,142 monthly
10th Percentile$28,300$13.61/hr base
25th Percentile$32,800$15.77/hr base
75th Percentile$45,600$21.92/hr base
90th Percentile$56,100$26.97/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $38,000 a year leaves after tax in North CarolinaFederal tax, FICA and North Carolina withholding on that salary, with the other 49 states beside it.
By the hour$18 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $38,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $38,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation North Carolina publishes a wage forThe biggest employers, the best paid, and what is distinctive about North Carolina.

Take-Home Pay Explorer

$37,700
$15,000$80,000
Filing status:
Gross salary breakdown$37,700
Net 83%
Fed 6%
NC 3%
FICA 8%
Annual take-home$31,476After all taxes
Monthly deposit$2,623Estimated per month
Biweekly paycheck$1,211Every 2 weeks (26/yr)
Effective tax rate16.5%Total tax burden
Federal income tax$2,344 / yr
North Carolina state income tax$996 / yr
FICA (Social Security & Medicare)$2,884 / yr
Customize deductions in full North Carolina calculator

Customer Service Representatives Wage Percentiles in Hickory-Lenoir-Morganton, NC

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Hickory-Lenoir-Morganton, NC Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (NC)
10th Percentile$13.61/hr$2,358$28,300$24,295
25th Percentile$15.77/hr$2,733$32,800$27,735
Median (50th Percentile)Metro Benchmark$18.13/hr$3,142$37,700$31,476
75th Percentile$21.92/hr$3,800$45,600$37,509
90th Percentile$26.97/hr$4,675$56,100$45,527

Cost of Living & Purchasing Power in Hickory-Lenoir-Morganton, NC

A dollar does not buy the same basket of goods everywhere. Compare how $$37,700 measures up against local economic conditions:

Metro Median Household Income$62,787Census Bureau ACS
BEA Price Parity Index88.511.5% below national average
Individual vs Household Ratio60%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in North Carolina:

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Customer Service Representatives pay in other North Carolina metros

These metro areas are in the same state and closest in population to Hickory-Lenoir-Morganton, NC. Compare their wage distributions before using a statewide average.

Frequently Asked Questions About Customer Service Representatives Pay in Hickory-Lenoir-Morganton, NC

What is the median salary for customer service representatives in Hickory-Lenoir-Morganton, NC?

The official BLS median annual wage for customer service representatives in Hickory-Lenoir-Morganton, NC is $37,700, which equates to approximately $3,142 per month or $18.13 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Hickory-Lenoir-Morganton, NC?

The median hourly wage for customer service representatives in Hickory-Lenoir-Morganton, NC is $18.13 per hour based on the BLS survey. One in ten earned less than $13.61/hour and one in ten earned more than $26.97/hour.

What is the pay range for customer service representatives in Hickory-Lenoir-Morganton, NC?

BLS wage estimates for customer service representatives in Hickory-Lenoir-Morganton, NC span from $28,300 at the 10th percentile to $32,800 at the 25th, $45,600 at the 75th, and $56,100 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Hickory-Lenoir-Morganton, NC?

On a median gross salary of $37,700, an estimated $31,476 lands in net take-home pay per year ($1,211 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $6,224 (an effective rate of 16.5%).

How much do customer service representatives make per month in Hickory-Lenoir-Morganton, NC?

On the median annual salary of $37,700, gross monthly income is $3,142. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,623 per month (or $1,211 every two weeks).

Is $37,700 a good salary in Hickory-Lenoir-Morganton, NC?

At $37,700, the median salary for customer service representatives is 60% of the Hickory-Lenoir-Morganton, NC median household income ($62,787). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 88.5, making regional consumer goods and services 11.5% cheaper than the U.S. average.