Santa Rosa-Petaluma, CA · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Santa Rosa-Petaluma, CA

In the Santa Rosa-Petaluma, CA metropolitan area, customer service representatives earned a median annual wage of $48,200 ($23.17/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $37,100/year and the 90th was $73,700/year; these percentiles do not measure years of experience. Applying 2026 federal and California tax rules to the survey median leaves an estimated $39,977 in take-home pay. The metro price index is 107.8 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$48,200$23.17 per hour · $4,017 monthly
10th Percentile$37,100$17.84/hr base
25th Percentile$43,000$20.67/hr base
75th Percentile$59,900$28.80/hr base
90th Percentile$73,700$35.43/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$48,200
$15,000$100,000
Filing status:
Gross salary breakdown$48,200
Net 83%
Fed 7%
CA 2%
FICA 8%
Annual take-home$39,977After all taxes
Monthly deposit$3,331Estimated per month
Biweekly paycheck$1,538Every 2 weeks (26/yr)
Effective tax rate17.1%Total tax burden
Federal income tax$3,604 / yr
California state income tax$932 / yr
FICA (Social Security & Medicare)$3,687 / yr

Customer Service Representatives Wage Percentiles in Santa Rosa-Petaluma, CA

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Santa Rosa-Petaluma, CA Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (CA)
10th Percentile$17.84/hr$3,092$37,100$31,523
25th Percentile$20.67/hr$3,583$43,000$36,028
Median (50th Percentile)Metro Benchmark$23.17/hr$4,017$48,200$39,977
75th Percentile$28.80/hr$4,992$59,900$48,676
90th Percentile$35.43/hr$6,142$73,700$58,007

Cost of Living & Purchasing Power in Santa Rosa-Petaluma, CA

A dollar does not buy the same basket of goods everywhere. Compare how $$48,200 measures up against local economic conditions:

Metro Median Household Income$104,674Census Bureau ACS
BEA Price Parity Index107.87.8% above national average
Individual vs Household Ratio46%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in California:

Frequently Asked Questions About Customer Service Representatives Pay in Santa Rosa-Petaluma, CA

What is the median salary for customer service representatives in Santa Rosa-Petaluma, CA?

The official BLS median annual wage for customer service representatives in Santa Rosa-Petaluma, CA is $48,200, which equates to approximately $4,017 per month or $23.17 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Santa Rosa-Petaluma, CA?

The median hourly wage for customer service representatives in Santa Rosa-Petaluma, CA is $23.17 per hour based on the BLS survey. One in ten earned less than $17.84/hour and one in ten earned more than $35.43/hour.

What is the pay range for customer service representatives in Santa Rosa-Petaluma, CA?

BLS wage estimates for customer service representatives in Santa Rosa-Petaluma, CA span from $37,100 at the 10th percentile to $43,000 at the 25th, $59,900 at the 75th, and $73,700 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Santa Rosa-Petaluma, CA?

On a median gross salary of $48,200, an estimated $39,977 lands in net take-home pay per year ($1,538 biweekly) for a single filer claiming the standard deduction in California in 2026. Total tax withholding equals $8,223 (an effective rate of 17.1%).

How much do customer service representatives make per month in Santa Rosa-Petaluma, CA?

On the median annual salary of $48,200, gross monthly income is $4,017. After federal, FICA, and California state income taxes, estimated net take-home pay is $3,331 per month (or $1,538 every two weeks).

Is $48,200 a good salary in Santa Rosa-Petaluma, CA?

At $48,200, the median salary for customer service representatives is 46% of the Santa Rosa-Petaluma, CA median household income ($104,674). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 107.8, making regional consumer goods and services 7.8% more expensive than the U.S. average.