Rocky Mount, NC · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Rocky Mount, NC

In the Rocky Mount, NC metropolitan area, customer service representatives earned a median annual wage of $37,500 ($18.03/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $28,200/year and the 90th was $55,800/year; these percentiles do not measure years of experience. Applying 2026 federal and North Carolina tax rules to the survey median leaves an estimated $31,324 in take-home pay. The metro price index is 88.0 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$37,500$18.03 per hour · $3,125 monthly
10th Percentile$28,200$13.56/hr base
25th Percentile$32,600$15.67/hr base
75th Percentile$45,300$21.78/hr base
90th Percentile$55,800$26.83/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$37,500
$15,000$75,000
Filing status:
Gross salary breakdown$37,500
Net 84%
Fed 6%
NC 3%
FICA 8%
Annual take-home$31,324After all taxes
Monthly deposit$2,610Estimated per month
Biweekly paycheck$1,205Every 2 weeks (26/yr)
Effective tax rate16.5%Total tax burden
Federal income tax$2,320 / yr
North Carolina state income tax$988 / yr
FICA (Social Security & Medicare)$2,869 / yr

Customer Service Representatives Wage Percentiles in Rocky Mount, NC

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Rocky Mount, NC Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (NC)
10th Percentile$13.56/hr$2,350$28,200$24,216
25th Percentile$15.67/hr$2,717$32,600$27,582
Median (50th Percentile)Metro Benchmark$18.03/hr$3,125$37,500$31,324
75th Percentile$21.78/hr$3,775$45,300$37,280
90th Percentile$26.83/hr$4,650$55,800$45,298

Cost of Living & Purchasing Power in Rocky Mount, NC

A dollar does not buy the same basket of goods everywhere. Compare how $$37,500 measures up against local economic conditions:

Metro Median Household Income$59,636Census Bureau ACS
BEA Price Parity Index88.012% below national average
Individual vs Household Ratio62.9%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in North Carolina:

Frequently Asked Questions About Customer Service Representatives Pay in Rocky Mount, NC

What is the median salary for customer service representatives in Rocky Mount, NC?

The official BLS median annual wage for customer service representatives in Rocky Mount, NC is $37,500, which equates to approximately $3,125 per month or $18.03 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Rocky Mount, NC?

The median hourly wage for customer service representatives in Rocky Mount, NC is $18.03 per hour based on the BLS survey. One in ten earned less than $13.56/hour and one in ten earned more than $26.83/hour.

What is the pay range for customer service representatives in Rocky Mount, NC?

BLS wage estimates for customer service representatives in Rocky Mount, NC span from $28,200 at the 10th percentile to $32,600 at the 25th, $45,300 at the 75th, and $55,800 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Rocky Mount, NC?

On a median gross salary of $37,500, an estimated $31,324 lands in net take-home pay per year ($1,205 biweekly) for a single filer claiming the standard deduction in North Carolina in 2026. Total tax withholding equals $6,176 (an effective rate of 16.5%).

How much do customer service representatives make per month in Rocky Mount, NC?

On the median annual salary of $37,500, gross monthly income is $3,125. After federal, FICA, and North Carolina state income taxes, estimated net take-home pay is $2,610 per month (or $1,205 every two weeks).

Is $37,500 a good salary in Rocky Mount, NC?

At $37,500, the median salary for customer service representatives is 62.9% of the Rocky Mount, NC median household income ($59,636). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 88.0, making regional consumer goods and services 12% cheaper than the U.S. average.