Kingsport-Bristol, TN-VA · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Kingsport-Bristol, TN-VA

In the Kingsport-Bristol, TN-VA metropolitan area, customer service representatives earned a median annual wage of $40,300 ($19.38/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $29,300/year and the 90th was $56,500/year; these percentiles do not measure years of experience. Applying 2026 federal and Tennessee tax rules to the survey median leaves an estimated $34,561 in take-home pay. The metro price index is 86.4 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$40,300$19.38 per hour · $3,358 monthly
10th Percentile$29,300$14.09/hr base
25th Percentile$34,000$16.35/hr base
75th Percentile$45,800$22.02/hr base
90th Percentile$56,500$27.16/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$40,300
$15,000$85,000
Filing status:
Gross salary breakdown$40,300
Net 86%
Fed 7%
FICA 8%
Annual take-home$34,561After all taxes
Monthly deposit$2,880Estimated per month
Biweekly paycheck$1,329Every 2 weeks (26/yr)
Effective tax rate14.2%Total tax burden
Federal income tax$2,656 / yr
Tennessee state income taxNo state wage tax$0
FICA (Social Security & Medicare)$3,083 / yr

Customer Service Representatives Wage Percentiles in Kingsport-Bristol, TN-VA

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Kingsport-Bristol, TN-VA Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (TN)
10th Percentile$14.09/hr$2,442$29,300$25,723
25th Percentile$16.35/hr$2,833$34,000$29,499
Median (50th Percentile)Metro Benchmark$19.38/hr$3,358$40,300$34,561
75th Percentile$22.02/hr$3,817$45,800$38,980
90th Percentile$27.16/hr$4,708$56,500$47,578

Cost of Living & Purchasing Power in Kingsport-Bristol, TN-VA

A dollar does not buy the same basket of goods everywhere. Compare how $$40,300 measures up against local economic conditions:

Metro Median Household Income$57,792Census Bureau ACS
BEA Price Parity Index86.413.6% below national average
Individual vs Household Ratio69.7%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in Tennessee:

Frequently Asked Questions About Customer Service Representatives Pay in Kingsport-Bristol, TN-VA

What is the median salary for customer service representatives in Kingsport-Bristol, TN-VA?

The official BLS median annual wage for customer service representatives in Kingsport-Bristol, TN-VA is $40,300, which equates to approximately $3,358 per month or $19.38 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Kingsport-Bristol, TN-VA?

The median hourly wage for customer service representatives in Kingsport-Bristol, TN-VA is $19.38 per hour based on the BLS survey. One in ten earned less than $14.09/hour and one in ten earned more than $27.16/hour.

What is the pay range for customer service representatives in Kingsport-Bristol, TN-VA?

BLS wage estimates for customer service representatives in Kingsport-Bristol, TN-VA span from $29,300 at the 10th percentile to $34,000 at the 25th, $45,800 at the 75th, and $56,500 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Kingsport-Bristol, TN-VA?

On a median gross salary of $40,300, an estimated $34,561 lands in net take-home pay per year ($1,329 biweekly) for a single filer claiming the standard deduction in Tennessee in 2026. Total tax withholding equals $5,739 (an effective rate of 14.2%).

How much do customer service representatives make per month in Kingsport-Bristol, TN-VA?

On the median annual salary of $40,300, gross monthly income is $3,358. After federal, FICA, and Tennessee state income taxes, estimated net take-home pay is $2,880 per month (or $1,329 every two weeks).

Is $40,300 a good salary in Kingsport-Bristol, TN-VA?

At $40,300, the median salary for customer service representatives is 69.7% of the Kingsport-Bristol, TN-VA median household income ($57,792). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 86.4, making regional consumer goods and services 13.6% cheaper than the U.S. average.