Kennewick-Richland, WA · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Kennewick-Richland, WA

In the Kennewick-Richland, WA metropolitan area, customer service representatives earned a median annual wage of $47,100 ($22.64/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $36,700/year and the 90th was $68,800/year; these percentiles do not measure years of experience. Applying 2026 federal and Washington tax rules to the survey median leaves an estimated $40,025 in take-home pay. The metro price index is 100.1 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$47,100$22.64 per hour · $3,925 monthly
10th Percentile$36,700$17.64/hr base
25th Percentile$41,900$20.14/hr base
75th Percentile$57,400$27.60/hr base
90th Percentile$68,800$33.08/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$47,100
$15,000$95,000
Filing status:
Gross salary breakdown$47,100
Net 85%
Fed 7%
FICA 8%
Annual take-home$40,025After all taxes
Monthly deposit$3,335Estimated per month
Biweekly paycheck$1,539Every 2 weeks (26/yr)
Effective tax rate15%Total tax burden
Federal income tax$3,472 / yr
Washington state income taxNo state wage tax$0
FICA (Social Security & Medicare)$3,603 / yr

Customer Service Representatives Wage Percentiles in Kennewick-Richland, WA

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Kennewick-Richland, WA Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (WA)
10th Percentile$17.64/hr$3,058$36,700$31,668
25th Percentile$20.14/hr$3,492$41,900$35,847
Median (50th Percentile)Metro Benchmark$22.64/hr$3,925$47,100$40,025
75th Percentile$27.60/hr$4,783$57,400$48,301
90th Percentile$33.08/hr$5,733$68,800$57,231

Cost of Living & Purchasing Power in Kennewick-Richland, WA

A dollar does not buy the same basket of goods everywhere. Compare how $$47,100 measures up against local economic conditions:

Metro Median Household Income$89,010Census Bureau ACS
BEA Price Parity Index100.10.1% above national average
Individual vs Household Ratio52.9%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in Washington:

Frequently Asked Questions About Customer Service Representatives Pay in Kennewick-Richland, WA

What is the median salary for customer service representatives in Kennewick-Richland, WA?

The official BLS median annual wage for customer service representatives in Kennewick-Richland, WA is $47,100, which equates to approximately $3,925 per month or $22.64 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Kennewick-Richland, WA?

The median hourly wage for customer service representatives in Kennewick-Richland, WA is $22.64 per hour based on the BLS survey. One in ten earned less than $17.64/hour and one in ten earned more than $33.08/hour.

What is the pay range for customer service representatives in Kennewick-Richland, WA?

BLS wage estimates for customer service representatives in Kennewick-Richland, WA span from $36,700 at the 10th percentile to $41,900 at the 25th, $57,400 at the 75th, and $68,800 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Kennewick-Richland, WA?

On a median gross salary of $47,100, an estimated $40,025 lands in net take-home pay per year ($1,539 biweekly) for a single filer claiming the standard deduction in Washington in 2026. Total tax withholding equals $7,075 (an effective rate of 15%).

How much do customer service representatives make per month in Kennewick-Richland, WA?

On the median annual salary of $47,100, gross monthly income is $3,925. After federal, FICA, and Washington state income taxes, estimated net take-home pay is $3,335 per month (or $1,539 every two weeks).

Is $47,100 a good salary in Kennewick-Richland, WA?

At $47,100, the median salary for customer service representatives is 52.9% of the Kennewick-Richland, WA median household income ($89,010). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 100.1, making regional consumer goods and services 0.1% more expensive than the U.S. average.