Ithaca, NY · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Ithaca, NY

In the Ithaca, NY metropolitan area, customer service representatives earned a median annual wage of $46,000 ($22.12/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $34,700/year and the 90th was $73,000/year; these percentiles do not measure years of experience. Applying 2026 federal and New York tax rules to the survey median leaves an estimated $37,254 in take-home pay. The metro price index is 103.3 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$46,000$22.12 per hour · $3,833 monthly
10th Percentile$34,700$16.68/hr base
25th Percentile$38,600$18.56/hr base
75th Percentile$57,700$27.74/hr base
90th Percentile$73,000$35.10/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$46,000
$15,000$95,000
Filing status:
Gross salary breakdown$46,000
Net 81%
Fed 7%
NY 4%
FICA 8%
Annual take-home$37,254After all taxes
Monthly deposit$3,104Estimated per month
Biweekly paycheck$1,433Every 2 weeks (26/yr)
Effective tax rate19%Total tax burden
Federal income tax$3,340 / yr
New York state income tax$1,887 / yr
FICA (Social Security & Medicare)$3,519 / yr

Customer Service Representatives Wage Percentiles in Ithaca, NY

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Ithaca, NY Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (NY)
10th Percentile$16.68/hr$2,892$34,700$28,784
25th Percentile$18.56/hr$3,217$38,600$31,707
Median (50th Percentile)Metro Benchmark$22.12/hr$3,833$46,000$37,254
75th Percentile$27.74/hr$4,808$57,700$46,023
90th Percentile$35.10/hr$6,083$73,000$56,840

Cost of Living & Purchasing Power in Ithaca, NY

A dollar does not buy the same basket of goods everywhere. Compare how $$46,000 measures up against local economic conditions:

Metro Median Household Income$74,024Census Bureau ACS
BEA Price Parity Index103.33.3% above national average
Individual vs Household Ratio62.1%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in New York:

Frequently Asked Questions About Customer Service Representatives Pay in Ithaca, NY

What is the median salary for customer service representatives in Ithaca, NY?

The official BLS median annual wage for customer service representatives in Ithaca, NY is $46,000, which equates to approximately $3,833 per month or $22.12 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Ithaca, NY?

The median hourly wage for customer service representatives in Ithaca, NY is $22.12 per hour based on the BLS survey. One in ten earned less than $16.68/hour and one in ten earned more than $35.10/hour.

What is the pay range for customer service representatives in Ithaca, NY?

BLS wage estimates for customer service representatives in Ithaca, NY span from $34,700 at the 10th percentile to $38,600 at the 25th, $57,700 at the 75th, and $73,000 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Ithaca, NY?

On a median gross salary of $46,000, an estimated $37,254 lands in net take-home pay per year ($1,433 biweekly) for a single filer claiming the standard deduction in New York in 2026. Total tax withholding equals $8,746 (an effective rate of 19%).

How much do customer service representatives make per month in Ithaca, NY?

On the median annual salary of $46,000, gross monthly income is $3,833. After federal, FICA, and New York state income taxes, estimated net take-home pay is $3,104 per month (or $1,433 every two weeks).

Is $46,000 a good salary in Ithaca, NY?

At $46,000, the median salary for customer service representatives is 62.1% of the Ithaca, NY median household income ($74,024). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 103.3, making regional consumer goods and services 3.3% more expensive than the U.S. average.