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Florence-Muscle Shoals, AL · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Florence-Muscle Shoals, AL

In the Florence-Muscle Shoals, AL metropolitan area, customer service representatives earned a median annual wage of $36,700 ($17.64/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $28,600/year and the 90th was $53,200/year; these percentiles do not measure years of experience. Applying 2026 federal and Alabama tax rules to the survey median leaves an estimated $30,185 in take-home pay. The metro price index is 84.8 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$36,700$17.64 per hour · $3,058 monthly
10th Percentile$28,600$13.75/hr base
25th Percentile$32,800$15.77/hr base
75th Percentile$44,400$21.35/hr base
90th Percentile$53,200$25.58/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-home payWhat $37,000 a year leaves after tax in AlabamaFederal tax, FICA and Alabama withholding on that salary, with the other 49 states beside it.
By the hour$18 an hour is how much a yearWeekly, biweekly and monthly gross at 2,080 hours, plus time and a half.
HousingWhat a $37,000 salary buys at today's ratesPrice range, down payment and the monthly payment behind it, on current mortgage rates.
Local pricesWhat $37,000 is worth where you liveRent, groceries and the local price level against the national average.
Same stateEvery occupation Alabama publishes a wage forThe biggest employers, the best paid, and what is distinctive about Alabama.

Take-Home Pay Explorer

$36,700
$15,000$75,000
Filing status:
Gross salary breakdown$36,700
Net 82%
Fed 6%
AL 4%
FICA 8%
Annual take-home$30,185After all taxes
Monthly deposit$2,515Estimated per month
Biweekly paycheck$1,161Every 2 weeks (26/yr)
Effective tax rate17.8%Total tax burden
Federal income tax$2,224 / yr
Alabama state income tax$1,484 / yr
FICA (Social Security & Medicare)$2,808 / yr
Customize deductions in full Alabama calculator

Customer Service Representatives Wage Percentiles in Florence-Muscle Shoals, AL

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Florence-Muscle Shoals, AL Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (AL)
10th Percentile$13.75/hr$2,383$28,600$24,050
25th Percentile$15.77/hr$2,733$32,800$27,230
Median (50th Percentile)Metro Benchmark$17.64/hr$3,058$36,700$30,185
75th Percentile$21.35/hr$3,700$44,400$36,033
90th Percentile$25.58/hr$4,433$53,200$42,716

Cost of Living & Purchasing Power in Florence-Muscle Shoals, AL

A dollar does not buy the same basket of goods everywhere. Compare how $$36,700 measures up against local economic conditions:

Metro Median Household Income$61,891Census Bureau ACS
BEA Price Parity Index84.815.2% below national average
Individual vs Household Ratio59.3%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in Alabama:

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Customer Service Representatives pay in other Alabama metros

These metro areas are in the same state and closest in population to Florence-Muscle Shoals, AL. Compare their wage distributions before using a statewide average.

Frequently Asked Questions About Customer Service Representatives Pay in Florence-Muscle Shoals, AL

What is the median salary for customer service representatives in Florence-Muscle Shoals, AL?

The official BLS median annual wage for customer service representatives in Florence-Muscle Shoals, AL is $36,700, which equates to approximately $3,058 per month or $17.64 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Florence-Muscle Shoals, AL?

The median hourly wage for customer service representatives in Florence-Muscle Shoals, AL is $17.64 per hour based on the BLS survey. One in ten earned less than $13.75/hour and one in ten earned more than $25.58/hour.

What is the pay range for customer service representatives in Florence-Muscle Shoals, AL?

BLS wage estimates for customer service representatives in Florence-Muscle Shoals, AL span from $28,600 at the 10th percentile to $32,800 at the 25th, $44,400 at the 75th, and $53,200 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Florence-Muscle Shoals, AL?

On a median gross salary of $36,700, an estimated $30,185 lands in net take-home pay per year ($1,161 biweekly) for a single filer claiming the standard deduction in Alabama in 2026. Total tax withholding equals $6,515 (an effective rate of 17.8%).

How much do customer service representatives make per month in Florence-Muscle Shoals, AL?

On the median annual salary of $36,700, gross monthly income is $3,058. After federal, FICA, and Alabama state income taxes, estimated net take-home pay is $2,515 per month (or $1,161 every two weeks).

Is $36,700 a good salary in Florence-Muscle Shoals, AL?

At $36,700, the median salary for customer service representatives is 59.3% of the Florence-Muscle Shoals, AL median household income ($61,891). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 84.8, making regional consumer goods and services 15.2% cheaper than the U.S. average.