Cedar Rapids, IA · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Cedar Rapids, IA

In the Cedar Rapids, IA metropolitan area, customer service representatives earned a median annual wage of $46,700 ($22.45/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $32,900/year and the 90th was $65,400/year; these percentiles do not measure years of experience. Applying 2026 federal and Iowa tax rules to the survey median leaves an estimated $38,581 in take-home pay. The metro price index is 89.0 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$46,700$22.45 per hour · $3,892 monthly
10th Percentile$32,900$15.82/hr base
25th Percentile$38,400$18.46/hr base
75th Percentile$55,600$26.73/hr base
90th Percentile$65,400$31.44/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$46,700
$15,000$95,000
Filing status:
Gross salary breakdown$46,700
Net 83%
Fed 7%
IA 2%
FICA 8%
Annual take-home$38,581After all taxes
Monthly deposit$3,215Estimated per month
Biweekly paycheck$1,484Every 2 weeks (26/yr)
Effective tax rate17.4%Total tax burden
Federal income tax$3,424 / yr
Iowa state income tax$1,123 / yr
FICA (Social Security & Medicare)$3,573 / yr

Customer Service Representatives Wage Percentiles in Cedar Rapids, IA

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Cedar Rapids, IA Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (IA)
10th Percentile$15.82/hr$2,742$32,900$28,017
25th Percentile$18.46/hr$3,200$38,400$32,227
Median (50th Percentile)Metro Benchmark$22.45/hr$3,892$46,700$38,581
75th Percentile$26.73/hr$4,633$55,600$45,394
90th Percentile$31.44/hr$5,450$65,400$52,896

Cost of Living & Purchasing Power in Cedar Rapids, IA

A dollar does not buy the same basket of goods everywhere. Compare how $$46,700 measures up against local economic conditions:

Metro Median Household Income$78,080Census Bureau ACS
BEA Price Parity Index89.011% below national average
Individual vs Household Ratio59.8%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in Iowa:

Frequently Asked Questions About Customer Service Representatives Pay in Cedar Rapids, IA

What is the median salary for customer service representatives in Cedar Rapids, IA?

The official BLS median annual wage for customer service representatives in Cedar Rapids, IA is $46,700, which equates to approximately $3,892 per month or $22.45 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Cedar Rapids, IA?

The median hourly wage for customer service representatives in Cedar Rapids, IA is $22.45 per hour based on the BLS survey. One in ten earned less than $15.82/hour and one in ten earned more than $31.44/hour.

What is the pay range for customer service representatives in Cedar Rapids, IA?

BLS wage estimates for customer service representatives in Cedar Rapids, IA span from $32,900 at the 10th percentile to $38,400 at the 25th, $55,600 at the 75th, and $65,400 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Cedar Rapids, IA?

On a median gross salary of $46,700, an estimated $38,581 lands in net take-home pay per year ($1,484 biweekly) for a single filer claiming the standard deduction in Iowa in 2026. Total tax withholding equals $8,119 (an effective rate of 17.4%).

How much do customer service representatives make per month in Cedar Rapids, IA?

On the median annual salary of $46,700, gross monthly income is $3,892. After federal, FICA, and Iowa state income taxes, estimated net take-home pay is $3,215 per month (or $1,484 every two weeks).

Is $46,700 a good salary in Cedar Rapids, IA?

At $46,700, the median salary for customer service representatives is 59.8% of the Cedar Rapids, IA median household income ($78,080). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 89.0, making regional consumer goods and services 11% cheaper than the U.S. average.