Cape Girardeau, MO-IL · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Cape Girardeau, MO-IL

In the Cape Girardeau, MO-IL metropolitan area, customer service representatives earned a median annual wage of $39,700 ($19.09/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $28,900/year and the 90th was $61,500/year; these percentiles do not measure years of experience. Applying 2026 federal and Illinois tax rules to the survey median leaves an estimated $32,259 in take-home pay. The metro price index is 86.1 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$39,700$19.09 per hour · $3,308 monthly
10th Percentile$28,900$13.89/hr base
25th Percentile$32,400$15.58/hr base
75th Percentile$50,000$24.04/hr base
90th Percentile$61,500$29.57/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$39,700
$15,000$80,000
Filing status:
Gross salary breakdown$39,700
Net 81%
Fed 7%
IL 5%
FICA 8%
Annual take-home$32,259After all taxes
Monthly deposit$2,688Estimated per month
Biweekly paycheck$1,241Every 2 weeks (26/yr)
Effective tax rate18.7%Total tax burden
Federal income tax$2,584 / yr
Illinois state income tax$1,820 / yr
FICA (Social Security & Medicare)$3,037 / yr

Customer Service Representatives Wage Percentiles in Cape Girardeau, MO-IL

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Cape Girardeau, MO-IL Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (IL)
10th Percentile$13.89/hr$2,408$28,900$24,115
25th Percentile$15.58/hr$2,700$32,400$26,754
Median (50th Percentile)Metro Benchmark$19.09/hr$3,308$39,700$32,259
75th Percentile$24.04/hr$4,167$50,000$40,025
90th Percentile$29.57/hr$5,125$61,500$48,696

Cost of Living & Purchasing Power in Cape Girardeau, MO-IL

A dollar does not buy the same basket of goods everywhere. Compare how $$39,700 measures up against local economic conditions:

Metro Median Household Income$66,759Census Bureau ACS
BEA Price Parity Index86.113.9% below national average
Individual vs Household Ratio59.5%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in Illinois:

Frequently Asked Questions About Customer Service Representatives Pay in Cape Girardeau, MO-IL

What is the median salary for customer service representatives in Cape Girardeau, MO-IL?

The official BLS median annual wage for customer service representatives in Cape Girardeau, MO-IL is $39,700, which equates to approximately $3,308 per month or $19.09 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Cape Girardeau, MO-IL?

The median hourly wage for customer service representatives in Cape Girardeau, MO-IL is $19.09 per hour based on the BLS survey. One in ten earned less than $13.89/hour and one in ten earned more than $29.57/hour.

What is the pay range for customer service representatives in Cape Girardeau, MO-IL?

BLS wage estimates for customer service representatives in Cape Girardeau, MO-IL span from $28,900 at the 10th percentile to $32,400 at the 25th, $50,000 at the 75th, and $61,500 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Cape Girardeau, MO-IL?

On a median gross salary of $39,700, an estimated $32,259 lands in net take-home pay per year ($1,241 biweekly) for a single filer claiming the standard deduction in Illinois in 2026. Total tax withholding equals $7,441 (an effective rate of 18.7%).

How much do customer service representatives make per month in Cape Girardeau, MO-IL?

On the median annual salary of $39,700, gross monthly income is $3,308. After federal, FICA, and Illinois state income taxes, estimated net take-home pay is $2,688 per month (or $1,241 every two weeks).

Is $39,700 a good salary in Cape Girardeau, MO-IL?

At $39,700, the median salary for customer service representatives is 59.5% of the Cape Girardeau, MO-IL median household income ($66,759). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 86.1, making regional consumer goods and services 13.9% cheaper than the U.S. average.