Akron, OH · BLS OEWS & BEA Regional Data

Customer Service Representative Salary in Akron, OH

In the Akron, OH metropolitan area, customer service representatives earned a median annual wage of $45,900 ($22.07/hour) in the BLS May 2025 OEWS survey. The 10th percentile was $31,500/year and the 90th was $63,600/year; these percentiles do not measure years of experience. Applying 2026 federal and Ohio tax rules to the survey median leaves an estimated $38,242 in take-home pay. The metro price index is 93.4 against a national baseline of 100.

Wage Benchmark Overview

Median Annual Salary

$45,900$22.07 per hour · $3,825 monthly
10th Percentile$31,500$15.14/hr base
25th Percentile$37,700$18.13/hr base
75th Percentile$52,800$25.38/hr base
90th Percentile$63,600$30.58/hr base

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Take-Home Pay Explorer

$45,900
$15,000$95,000
Filing status:
Gross salary breakdown$45,900
Net 83%
Fed 7%
OH 2%
FICA 8%
Annual take-home$38,242After all taxes
Monthly deposit$3,187Estimated per month
Biweekly paycheck$1,471Every 2 weeks (26/yr)
Effective tax rate16.7%Total tax burden
Federal income tax$3,328 / yr
Ohio state income tax$819 / yr
FICA (Social Security & Medicare)$3,511 / yr

Customer Service Representatives Wage Percentiles in Akron, OH

Official survey estimates from the U.S. Bureau of Labor Statistics (BLS). Full-time calculations assume standard 2,080 annual working hours.

Wage Distribution for Customer Service Representatives in the Akron, OH Metropolitan Area
Earning TierHourly WageMonthly GrossAnnual GrossEst. Annual Net (OH)
10th Percentile$15.14/hr$2,625$31,500$27,074
25th Percentile$18.13/hr$3,142$37,700$31,886
Median (50th Percentile)Metro Benchmark$22.07/hr$3,825$45,900$38,242
75th Percentile$25.38/hr$4,400$52,800$43,596
90th Percentile$30.58/hr$5,300$63,600$51,977

Cost of Living & Purchasing Power in Akron, OH

A dollar does not buy the same basket of goods everywhere. Compare how $$45,900 measures up against local economic conditions:

Metro Median Household Income$72,371Census Bureau ACS
BEA Price Parity Index93.46.6% below national average
Individual vs Household Ratio63.4%of area median income

Compare customer service representatives salaries statewide and examine overall earnings in Ohio:

Frequently Asked Questions About Customer Service Representatives Pay in Akron, OH

What is the median salary for customer service representatives in Akron, OH?

The official BLS median annual wage for customer service representatives in Akron, OH is $45,900, which equates to approximately $3,825 per month or $22.07 per hour for a 2,080-hour work year.

What is the hourly pay for customer service representatives in Akron, OH?

The median hourly wage for customer service representatives in Akron, OH is $22.07 per hour based on the BLS survey. One in ten earned less than $15.14/hour and one in ten earned more than $30.58/hour.

What is the pay range for customer service representatives in Akron, OH?

BLS wage estimates for customer service representatives in Akron, OH span from $31,500 at the 10th percentile to $37,700 at the 25th, $52,800 at the 75th, and $63,600 at the 90th. These are wage distribution points, not experience levels.

How much do customer service representatives take home after taxes in Akron, OH?

On a median gross salary of $45,900, an estimated $38,242 lands in net take-home pay per year ($1,471 biweekly) for a single filer claiming the standard deduction in Ohio in 2026. Total tax withholding equals $7,658 (an effective rate of 16.7%).

How much do customer service representatives make per month in Akron, OH?

On the median annual salary of $45,900, gross monthly income is $3,825. After federal, FICA, and Ohio state income taxes, estimated net take-home pay is $3,187 per month (or $1,471 every two weeks).

Is $45,900 a good salary in Akron, OH?

At $45,900, the median salary for customer service representatives is 63.4% of the Akron, OH median household income ($72,371). According to the U.S. Bureau of Economic Analysis (BEA), the metropolitan price parity index is 93.4, making regional consumer goods and services 6.6% cheaper than the U.S. average.