United States · BLS May 2025

How much does a computer user support specialist make?

Also called IT support, help desk technician. SOC 15-1232.

A computer user support specialist in the United States earns a median of $61,860 a year ($29.74 an hour). Figure from the BLS Occupational Employment and Wage Statistics survey. The survey counted 717,190 of these jobs in the United States in May 2025.

Median pay · the United States

$61,860A year, or $30 an hour.
Jobs counted717,190Wage and salary jobs
What computer user support specialists earn in the United States, May 2025
PercentileAnnualHourly
10th percentile1 in 10 earn less$40,980$20
25th percentile$49,000$24
MedianHalf earn more, half less$61,860$30
75th percentile$79,040$38
90th percentile1 in 10 earn more$100,540$48
MeanAll pay divided by all jobs$67,330$32

Wage survey · BLS May 2025

How we got this
  1. Median wage in the United StatesBLS OEWS May 2025. Half of the people in this job were paid more than this, half less.$61,860
  2. Median hourly wagePublished separately by BLS, not divided out of the annual figure.$29.74
  3. Jobs countedWage and salary jobs; the self-employed are not surveyed.717,190
What we assumed
  • Wages are BLS OEWS survey estimates for May 2025, not job postings or offers.
  • OEWS surveys wage and salary workers. The self-employed and business owners are outside it.
Technical details

Method occupation-wage-v1Data bls-oews-2025-05-v1

Run the numbers on your own pay

Same U.S. tax tables as the rest of the site. Change the salary, state, or filing status.

Which state pays computer user support specialists the most?

District of Columbia pays a median of $80,950, Arkansas $46,360. That is a gap of $34,590 before either state's taxes or prices are counted.

Common questions

Computer User Support Specialist pay in the United States, answered

How much does a computer user support specialist make?

The median wage for computer user support specialists in the United States is $61,860 a year, or $29.74 an hour.

Half earn more than that and half earn less. The figure comes from the Bureau of Labor Statistics occupational wage survey for May 2025.

What is the average computer user support specialist salary?

BLS’s mean (average) wage for computer user support specialists in the United States is $67,330 a year. The median is $61,860.

The mean sits higher when a smaller group of high earners pulls the average up. For a typical paycheck, the median is the better middle.

What is the hourly pay for a computer user support specialist?

The median hourly wage is $29.74. At a full-time year that lines up with about $61,860 a year.

BLS May 2025; hourly and annual figures come from the same survey.

What is the starting salary for a computer user support specialist?

BLS does not publish starting pay. The closest figure it does publish is the low end of the range: in the United States, the lowest-paid 10% of computer user support specialists earn under $40,980 a year and a quarter earn under $49,000 ($19.70 and $23.56 an hour).

New hires often start somewhere in that band, but the May 2025 survey does not record experience, so read it as a floor to compare an offer against rather than a typical first salary.

What is the salary range for a computer user support specialist?

The overall salary range for computer user support specialists in the United States spans from $40,980 for the bottom 10% to $100,540 for top earners.

The middle 50% earn between $49,000 and $79,040 a year, with the overall median at $61,860.

What do the highest-paid computer user support specialists earn?

The top tenth earn $100,540 a year or more. The 10th-percentile wage is $40,980.

Experience, specialty, employer and the part of the United States someone works in all move a wage inside that range; the survey reports the spread, not the reason for it.

How many computer user support specialists are there in the United States?

The survey counted 717,190 of these jobs in the United States for May 2025.

It counts wage and salary jobs, so the self-employed are outside it.

Sources

Where this data comes from

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